SHIPPING & RETURNS

SHIPPING POLICY

Welcome to The Hausofdolls' shipping policy section. Here, we strive to provide transparent information about our shipping methods, packaging, and associated costs. Our commitment to clarity and reliability aims to build trust and ensure our customers' continued satisfaction with their purchases.

RETURNS & EXCHANGE POLICY

We are unable to offer refunds, returns, or exchanges. The Hausofdolls reserves the right to refuse all returns & refunds

If an item arrives damaged please get in touch with customer service at info@thehausofdolls.com within 24 hours of delivery. You must include a photo of the item and a screenshot of your order confirmation email to avoid a delay in resolution.